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• Create shareholder value.
• Diligence, honesty and integrity in all our business transactions.
• Valuing our customers highly.
• Autonomy, trust and empowerment
• Create and maintain a safe, clean and healthy environment for our stakeholders
• Good governance at all levels of the organization.
• Valuing our customers highly.
• Giving back to the community

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The nature of our business is best conducted on a personal selling level as jobs are done to customer specification. We therefore operate on a daily, weekly and monthly call plan basis depending on the needs of each customer.

Our Sales Representatives call on customers to check on their requirements, update them on the status of their orders, assist on format designs, get feedback on product performance and generally educate/advise the customer on market trends and related issues. The call cycle is a mutually agreed time frame between our Sales Representative and the customer.

Our Sales Representatives call on customers to check on their requirements, update them on the status of their orders, assist on format designs, get feedback on product performance and generally educate/advise the customer on market trends and related issues. The call cycle is a mutually agreed time frame between our Sales Representative and the customer.

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We at Natprint are passionate about serving the customer to their satisfaction. We believe continually improving the quality of our products and services to our clients is a never ending journey. For us, the quality of the product should be what the client expects all the time. In addition to delivering a superior quality product, we believe that delivery at the expected time is a key part of the quality of our service to our clientele.

In order to provide our clients with outstanding quality of product and service we have adopted the ISO 9001:2008 Quality Management System as our diamond standard. This is an internationally recognised system of quality assurance which has been tried and tested all over the world. It has been proven to be effective in assuring that companies achieve desired quality goals consistently. It has also been proven to be a highly effective tool and provides an excellent framework for achieving continual improvement consistently.

At Natprint we are passionate about quality. We believe it is the responsibility of everyone to ensure that we achieve our quality goals. We are therefore totally focused on customer needs. In all our decisions, in all we do, we first consider whether what we are doing is geared towards adding value and satisfaction to the customer. It is therefore our solemn promise to all our current and prospective customers that we are fully committed and well equipped to provide excellent quality of product and service at all times.