Customer Service

The nature of our business is best conducted on a personal selling level as jobs are done to customer specification. We therefore operate on a daily, weekly and monthly call plan basis depending on the needs of each customer.

Our Sales Representatives call on customers to check on their requirements, update them on the status of their orders, assist on format designs, get feedback on product performance and generally educate/advise the customer on market trends and related issues. The call cycle is a mutually agreed time frame between our Sales Representative and the customer.

Our delivery lead times are customer specific and it is our promise that we deliver quality product(s) on time to our customers. We have a standby generator as an alternative power source during power outages.